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Reporters Without Borders: "Living Dangerously on the Net" Censorship and Surveillance of Internet Forums (in China) May 12, 2003 (Clearwisdom.net) The Internet is unquestionably the freest of the news
media in China. On some discussion forums ("Lun Tan" in Mandarin), one
can read views that no newspaper would dare publish in its readers' mail
section. This freedom is nonetheless circumscribed both by those who run the
websites hosting the discussion forums and by the security agencies, which have
set up special departments throughout the country for monitoring the Internet. Whether state or privately-owned, news sites such as sina.com.cn,
xinhuanet.com, yahoo.com.cn and tom.com have set up arrays
of filters that enable them to systematically screen out messages containing
words banned by the authorities. The moderators of discussion forums have the
job of ridding the site of messages that don't conform to the rules set by the
authorities on news content. Sites can also exclude a Internet user deemed
"not politically correct" or too vulgar. Finally, teams have been
established within the public security department to monitor
"subversive" elements using the Internet in China who, as a last
resort, are arrested. According to some estimates, around 30,000 people are
employed in this gigantic apparatus of monitoring and censorship. Two documents provide a legal underpinning for this policy
of self-censorship. One, issued by the information industry ministry in November
2000, defines the different kinds of content that are banned from discussion
forums and restricts the news from foreign media that can be carried on the
Chinese Internet. The other is a "self-discipline pact" that was
submitted to website operators on 16 March 2002 by the Chinese Internet
Association. Official news media sites and both Chinese and foreign Internet
companies have signed the pact, thereby undertaking "not to produce or
disseminate harmful texts or news likely to jeopardise national security and
social stability, violate laws and regulations, or spread false news,
superstitions and obscenities." It also requires "co-operation by
sites in the fight against cybercrime and against the violation of intellectual
property rights." With the help of a journalist from the Chinese service of
the BBC World Service, Reporters Without Borders (Reporters Sans Frontières)
conducted a month-long survey of China's discussion forums. By posing as a
Chinese Internet user, the researcher was able to determine exactly what
censorship techniques are used in chat forums on Chinese sites and what kind of
content is banned. Filtering, cleansing and monitoring of forums The main news sites have very popular forums that portray
themselves as "spaces for free expression." Throughout the day, and
until late at night, tens of thousands of Chinese Internet users connect to
forums dedicated to the most diverse range of subjects such as international or
national news, or as meeting places. Forum chatting is common practice for the
45 million Chinese reportedly connected to the Web. On 4 April, for example,
more than 900,000 messages were posted on xinhuanet.com, on its forum
dedicated to the war in Iraq. A spokesperson for sina.com.cn told
Reporters Without Borders that the site's 200 forums draw more than 4 million
Internet users each day. The Chinese forums use a system of filters that enable
them to sort the messages into two categories ?
those containing banned words and the rest. Messages in the first category are
systematically blocked. They do not appear in the forum even if you receive an
automatic message from the forum moderator saying?
"Your message has been accepted, but it will be checked by our team. So it
will take a few moments before your message can be see by other Internet
users" (a xinhuanet.com message). Site webmasters are supposed to
check these blocked messages to establish whether they really need to be
censored. But in fact, it is very rare for a message that has been filtered out
to be manually restored to the forum. "We rarely have the time to do
it," one of those in charge of sina.com.cn's forums told us.
Nonetheless, you can find "politically correct" messages in forums
that, for example, criticise the banned Falun Gong spiritual movement even if
its name is a filtered word. A message containing an approximate list of the censored
words appeared on the sina.com.cn chat forum on 11 March. The person who
posted the message managed this by inserting of an asterisk between two
characters so that the list was not blocked by the filters. It included "4
June" (the date of the 1989 Tiananmen Square massacre), "human
rights", "Taiwan independence", [...] "BBC" and "Falun Gong". The message
was withdrawn after a few minutes. [...] Messages that contain no banned words appear in the forum
and can be seen by all visitors. But a group of "Ban Zhu" (forum
webmasters) are responsible for checking their content. Two or three webmasters
constantly scrutinize and moderate the forums. They are not policemen or
employees whose only job is to purge the sites. They are young people for the
most part, sometimes students, and usually volunteers who make their time
available to the forum for no charge. Above the "Ban Zhu" you find the
"Guan Li Yuan" (the forum administrators), who are responsible for
ensuring appropriate behaviour. They have the ability to suspend or ban forum
visitors considered vulgar or politically incorrect. A member of the sina.com.cn's
staff told us he preferred to send an e-mail message warning forum visitors
first, and then suspend them for a week if their behaviour did not improve. At the highest rung of this system of control are the
Internet surveillance services set up within the provincial sections of the
public security department. It is very hard to get official information about
the number of civil servants, police and computer specialists employed in this
force of cyberpolice. 70 per cent of controversial messages censored More than 60 per cent of the messages sent in the course
of this investigation appeared on the chat forums. It fell to 55 per cent for
messages with a controversial content. Of the 55 per cent, more than half were
withdrawn by the webmasters in charge of monitoring sites. In other words, only
30 per cent of the messages with a controversial content were accepted by the
sites. The strictness with which messages are checked varies from
site to site. On xinhuanet, an offshoot of the official news agency,
messages take several minutes to appear on the forum. This, in theory, gives
webmasters time to check them first. None of the messages criticising the
government appeared on xinhuanet.com's forum pages but 50 per cent
appeared on sina.com.cn's pages. The moderators of the sina.com
forum on the news and news media are even allowed to encourage debate about
sensitive subjects. On 14 March, for example, a sina.com "Ban
Zhu" posted a text about the temporary closure of a liberal magazine in
Guangzhou. To test this difference, the researcher on 26 March posted
a message about coverage of the war in Iraq by the Chinese media, in which she
wondered if Chinese journalists would be allowed to cover a major event in China
with the same degree of freedom. The message appeared on yahoo, sohu
and sina, but was rejected by xinhuanet. The most open Internet sites are the ones that are
commercial enterprises. Competition within this sector encourages those in
charge to test the limits of censorship. To attract young people - 40 per cent
of Chinese Internet users are aged less than 24, according to the Nielson
Institute/Net Ratings - sites have to be modern and let people express liberal
views. So webmasters on the forums of 163.net and sina.com
encourage open debate. On the other hand, discussions on the sites of the major
official news media such as Beijing Daily (bjd.com.cn) or the New
China news agency (xinhuanet.com) are muted and contain no criticism. Forbidden topics To conduct this investigation, Reporters Without Borders
drew up a scale of the "provocativeness" of the content of the
messages submitted to the forums. Level 1 messages, containing no criticism of
the government, had no trouble getting through the filters and appearing on the
forums. Level 10 messages, including direct criticism or demands targeted at the
central government, either did not appear on the forums at all, or did so only
for a very short time. More than 70 per cent of level 7 and 8 messages,
broaching sensitive political topics but containing no direct criticism, passed
the filters and lasted somewhat longer before being removed. Nearly 80 per cent
of level 5 and 6 messages, with just factual information on current issues,
appeared on the forums without any problem, except in the case of xinhuanet.com,
whose filters blocked more than 50 per cent. On 10 March, the researchers succeeded in posting a level
10 message on the sina.com.cn media forum "Chuan Mei Lun Tan".
The message explicitly challenged the authorities reasons for detaining Internet
user Liu Di and asked fellows users to defend freedom of speech. It got through
the filters because it contained no banned words and remained on view for two
hours and 20 minutes, during which time more than 70 forum visitors were able to
read it. The survey showed that webmasters give priority to
censoring messages that criticise the government. On 14 March, the researcher
submitted to sina.com.cn a short message about the banning of the
magazine Ershiyi Shiji Huanqiu Baodao (The 21st Century World Herald)
for publishing an interview with a veteran reformist leader. It appeared on the
forum. A few minutes later, a message criticising this ban was rejected by the
same forum. A message calling for the lifting of this ban, sent to sina.com.cn
shortly thereafter, appeared on the forum but was withdrawn a few minutes later.
The discussion forums let visitors post information about certain sensitive
issues but do not tolerate any criticism of the communist party's decisions. The researcher posted a message on sina.com.cn on
17 March that had as its subject line "The leadership has changed except
one person." The message, which raised questions about former President
Jiang Zemin's continuing as the head of the central military commission,
appeared on the forum for 40 minutes before being removed. The same message
lasted even less time on tom.com. A short message giving the Internet
address of the international Radio Free Asia could be read for an hour
although the station's signal is permanently jammed by the Chinese authorities
and its Internet site is blocked. [...] Limited freedom for comments on SARS and the war in Iraq The war in Iraq was the first foreign war to be covered
live by China's state-owned news media right from the outset. Journalists'
commentaries reflected the position of the government, which was opposed to the
war. The main Chinese news websites carried many dispatches, especially those of
the official news agency Xinhua. The discussion forums had hundreds of
thousands of comments, mostly critical of the United States. Comments
criticising the Chinese position were blocked or removed. On 17 March, one of
the Reporters Without Borders messages was removed from a sina.com forum
for questioning the way the news media were covering the war. The SARS epidemic is also subject to censorship. The
government has done everything possible to prevent independent information
coming out in the news media, including the Internet. Criticism of the
government's management of the crisis is also unwelcome on the websites. On 10
April, the researcher posted a message on a sina.com.cn forum containing
the word "SARS" and just calling on the Chinese government to work
closely with Hong Kong to arrest the epidemic. The message did not appear. A
second message about SARS was submitted to the site five days later. It met the
same fate. The authorities seem to have asked the websites to add the term
"SARS" to the long list of banned words. So no criticism of the
government's handling of the SARS crisis can be seen on the most popular sites.
On the contrary, forum visitors apparently acting on orders were repeating the
official line which, until 18 April, boiled down to ?
"Thanks to the hard work of the health authorities, the virus is under
control." A message dated 10 April accused Hong Kong, the liberal Guangzhou
newspapers and the foreign news media of spreading the rumours about SARS. Website managers confirmed to foreign journalists in early
April that the government had given orders for the subject of SARS to be handled
with extreme care. Zhang Zhongying of the People's Daily site told Agence
France-Presse that "rules" had been imposed. A member of the staff
of the commercial site sohu.com said that "positive messages can go
online but not negative ones." Internet users blacklisted The Reporters Without Borders researcher was banned from
all of the sina.com.cn discussion forums after sending a message that
called for the release of jailed webmaster Huang Qi. The message was entitled
"Free Huang Qi" but it contained no words that would activate the
filters so it passed the first hurdle. It appeared on the sina.com.cn
forum for 40 minutes, during which time 40 forum visitors were even able to read
it. But after 40 minutes, it was removed by the webmaster and the personal ID
used by Reporters Without Borders was blacklisted. The researcher received such
messages as? "Your user ID is invalid,
please try again." A member of the sina.com.cn staff confirmed in an
interview that Internet users are sometimes banned from visiting forums. Since
the Reporters Without Borders researcher is based abroad, the police presumably
did not try to track her down. It is possible for an Internet user based in China or
abroad to register with a discussion forum under a false identity. Sites request
the user's name, gender, e-mail address, telephone numbers and the number of an
identity document. Since the website administrator can easily verify the Chinese
IDs, it would be more difficult for people inside China to obtain false
identities. Hence they are more at risk. Some forum users openly denounce censorship and sanctions.
One often sees such messages as? "Dear
webmaster, why have you censored or removed my message?"
These embarrassing proofs of constant censorship are also withdrawn after a few
minutes. Discussion forums? traps
for Internet users The official China News Service reported on its
website in April that a 17-year-old Internet user was arrested on 27 March for
posting "harmful messages" on discussion forums. The agency did not
explain the nature of these messages. The authorities had been looking for the
young woman, identified only by her first name Zheng, since December 2002, when
she began posting these "unlawful messages" using the pseudonym "Sini"
(girl). Zheng was identified by police in the southern province of Jiangxi, who
reported her presence in the town of Xinmi (in Henan province) to the local
security services there. She was arrested while surfing in an Internet caf?
in Xinmi. Liu Weifang, a shopkeeper, was sentenced by a court in the
northwestern province of Xinjiang in spring 2001 to three years in prison for
"subversion" because he had posted several articles very critical of
the communist party and the government's economic reforms on discussion forums
in 2000 and 2001. The police had managed to identify him although he used the
pseudonym Lgwf. Wang Jinbo, a dissident, was sentenced to four years in prison a
few months later for posting a message calling on the government to change its
position on the June 1989 student movement. On 7 November 2002, on the eve of the opening of the
communist party's 16th congress, Liu Di, a student aged 22, was arrested on the
campus of Beijing university. Her family was not told of her arrest until police
came to search her home, confiscating her notes, books and computer. Her father
told Reporters Without Borders he did not understand the reason for the jailing
of his daughter, who posted messages signed the "stainless mouse" in
discussion forums. "She loved to surf the Internet in search of news but
she was frustrated by the lack of freedom on the Internet and she may have been
critical or sarcastic without ever thinking of the consequences," her
father said. Her family has still not been allowed to see her. The authorities
accuse her of "jeopardising national security" and say they are not
revealing her place of detention in order to put "pressure" on her. The government no longer hides the fact that it has
created a cyberpolice throughout China capable of spotting, identifying and
arresting dissident Internet users. The manhunts for individual Internet users,
which often mobilise dozens of agents from the public security and state
security ministries, serve as warnings for the recalcitrants and dissidents who
continue to surf the Internet. To be able to implement these threats, the government has
issued around 60 laws and sets of regulations about use of the Internet. All
Internet users registering in a discussion forum are warned very clearly that
they risk heavy penalties. The supreme court determined in January 2001 that the
punishments for breaking the law on state secrets and the dissemination of
information jeopardising the state included the death penalty. All these measures are part of a programme called
"Golden Shield," which replaced the "Great Cyber Wall"
strategy at the end of the 1990s when the spiralling growth of the Internet made
it obsolete. Proposed by the ministries of public security and information
industry, this secret programme was assigned sizeable financial and human
resources. In April 2002, then public security minister Jia Chunwang called a
meeting in Beijing to discuss the protection and security of government
information. Ways of combating Internet offences, especially those considered
subversive, were considered and the minister reportedly said Internet monitoring
units had become "vital tools for national security, political stability
and national sovereignty." The authorities decided to step up recruitment
of experts to combat "foreign forces" trying to "subvert China
via the Internet." More people are in prison in China for expressing their
views on the Internet than in any other country in the world. The total is at
least 36, according to the information we have obtained. Whether dissidents
already known to the authorities or ordinary Internet users caught in the act of
transgression by the cyberpolice, most of them were snared in discussion forums. Technology at the service of repression As well as the filters on the discussion forum servers and
the firewalls that prevent access to thousands of Internet sites based abroad,
the Chinese authorities set about obtaining and developing new censorship
technologies. At the end of December 2002, the public security department in the
southern province of Guangdong organised a conference on Internet development
and security to assess the Internet's influence on "stability and public
order." Officials made no secret of the fact that the Internet has to be
"very tightly controlled" and users have to "take responsibility
if they pass on dangerous material." The authorities adopted a series of measures in 2002 that
forced Internet operators (websites, cybercafés,
Internet service providers) to act as police auxiliaries. In June, cybercaf?
owners had to install on all of their computers software capable of blocking
access to as many as half a million websites and of informing police about
anyone who looked at allegedly subversive sites. This software is thought to be
one known as "Filter King," which was designed by Chinese based on
technology sold by western companies. In September, Chinese Internet users found
that new "sniffing software" had been installed that blocked access to
just some pages on websites. For example, access to articles on China -
especially on Tibet, Taiwan or human rights - were blocked on foreign newspaper
websites while other parts of the sites could still be visited. This selective
censorship also applied to search engines such as Google.com and e-mail
messages sent from mail services such as Hotmail. In October, the
cybercrime department in the central province of Jiangxi ordered cybercafés
in the province to sell customers access cards that allow the police to check
the websites they look at. The experiment may be extended to other provinces. The Chinese authorities have been trying for several years
to combat the supremacy of western Internet companies by developing technologies
likely to meet the regime's political requirements. The search engine Google
has given a lot of headaches because it provides access to many
"subversive" sites. The authorities at first took the heavy-handed
approach in August 2002 by blocking all access to Google. In the face of
an outcry in China and abroad, the authorities then tried a selective blocking
of Google, just barring access to some of the pages listed in its search
results. In the latest phase, the governmental Chinese Centre for Internet
Information and the Chinese company Sinobet have developed Chinasearch.com,
a search engine that meets Chinese criteria. The website sina.com.cn
decided in April 2003 to adopt Chinasearch.com, which excludes from its
search results all sites considered subversive or pornographic. According to the
government, 200 other Chinese sites have made the same choice. This use of new technologies to repress cyberdissent would
obviously have been impossible without the support of such international
companies as Websense, Sun Microsystems, Cisco Systems, Microsoft and Nortel
Networks, which have all at one point or another traded or cooperated with the
Chinese state apparatus. Conclusions In the almost eight years since the start of the
commercial Internet in China, the government has set up a sophisticated system
to control it. The cyberpolice, which has of tens of thousands of members, is
capable of arresting Internet users anywhere in the country if they send a few
messages considered "subversive" or likely to "jeopardise the
state's security." Discussion forums, portrayed by the websites that host
them as areas of freedom, are in fact the target of permanent surveillance. The
government has forced these sites to install filter systems that block messages
containing banned words. The list of banned words has never been published, but
it includes dozens of terms relating to politics, religion and pornography. Zhen
Ya (repression) and Fa Lun Gong (Falun Gong) are on the list, which is
frequently updated because the word "SARS" was banned from the
discussion forums in the course of March 2003. Internet sites, including those run or financed by
international companies such as Yahoo?,
have become Chinese police auxiliaries. After agreeing to self-censor their
content, they have not objected to the installation of police spy software in
their servers that enables the cyberpolice to identify recalcitrant Internet
users. Chinese cybercafés ("wang ba" in
Mandarin) have also had to submit to the demands of the security services in
order to be able to reopen after a vast nation-wide inspection campaign in 2002. The discussion forums, which bring together hundreds of
thousands of Chinese every day, represent both a space for expression unequalled
in any other media and a trap for Internet users. http://www.rsf.fr/article.php3?id_article=6793 Posting date: 12/5/2003
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